How do I pay and what options are there?

An invoice will be sent to you via email. You can make the payment either by online bank transfer or by card. We also accept cheques. These can be posted to Level 15, Corporate Centre One, 2 Corporate Court, Bundall, QLD.

Do I need a doctor's referral to make an appointment?

No, you will not need a referral if you are a private paying client. Medicare cardholders may be eligible for an Enhanced Primary Care referral, however this must be obtained by a GP referral. This can allow up to five physiotherapy/podiatry visits per year. If you are currently residing in an aged-care facility, physiotherapy/podiatry will be bulk billed. Outside aged care, clients are subject to an out-of-pocket fee. Please contact us to learn more about Medicare rebates and aged care fees.

Can I claim rebates with private health insurance?

Yes, you can. Rebates can be made for all of our services. However, as we are mobile, we do not carry a HICAPS machine so you will need to pay for each consultation in full. Once the payment has been made, a receipt will be issued to you. This receipt can be used to claim with your health insurance provider. You generally have three options when making a claim: travel to your health insurance provider’s local store, call the health insurance provider support line, or make a claim online where available.

What locations do you service?

We service all areas of Brisbane, Sunshine Coast and the Gold Coast. All prices are fixed no matter where you reside. Click here to see our coverage map or to contact us to find out if we can come to you.

Do you have an office?

Yes, we have a business office that is used for administration and management purposes located at Corporate Centre One in Bundall, Queensland. No treatments are offered from this business location. All consultations are delivered within your own home.

How long are your consultations?

Initial Consultations can take up to 30 minutes, while follow-up consultations take up to 20 minutes. You will receive our undivided attention for the full consultation as our sessions are conducted on a one-on-one basis.

What do I need to do before a consultation?

The main things we ask for prior to your personal consultation are:

  • A suitable, clear area where our Podiatrists can assess and treat your feet
  • For you to have any referral letters and medical imaging ready for your physiotherapist/podiatrist on arrival.

What is involved in an initial consultation?

Your Podiatrist will first take a history to gather information about your condition. Following this, they will exam your feet and assess for any health conditions. Click here to learn more on what’s involved in our initial Podiatry consultation.

Do you provide/sell equipment?

Yes we can arrange different types of equipment to treatment suit your condition. This might be shoe padding, orthotics and various types of footwear.

What if I need to cancel my appointment?

You can cancel your appointment by call 1300 122 884 and letting our administration know in advance. Please note that a cancellation fee might apply if your cancel on the day of your service.

About Us

Generation Podiatry is a private practice that specialises in home visits. Save time travelling by receiving treatment in your own home. Our qualified podiatrists will be able assess, diagnose and treat a range of conditions.

Office Hours

  • Monday08:00-16:30
  • Tuesday08:00-16:30
  • Wednesday08:00-16:30
  • Thursday08:00-16:30
  • Friday08:00-16:30
  • SaturdayCLOSED
  • SundayCLOSED